SHIPPINGS & RETURNS

All products are packed once order is placed and payment is received. All framed items are wrapped in bubble wrap and shipped in heavy boxes to ensure safe and secure transport to final destination. If items purchased are unframed, they will placed in flat sturdy envelopes to ensure they arrive safely. 

 

Please allow up to 4 weeks for items to be received to allow for orders to be filled for all customers. Tracking numbers will be sent out once items have been sent for shipping. If items have not been received within 2 weeks after receiving tracking number, please contact to see about either receiving a refund or replacement.

Refunds or replacements will be given if products arrive damaged or defective or are not received at all. A replacement will offered first before a refund will be given. Once damaged or defective product product is sent back, then a replacement will be sent out.

 

If there is an exchange or refund you wish to make for a product because it did not meet your expectations, an exchange for different product will be offered first. If you do not wish to exchange for a different product, a refund will be processed. Once the item is sent back, the replacement item will be sent out.